Contract-to-cash glossary

Key terms, defined

The terms that come up most when turning signed contracts into trusted commercial data.

Contract-to-cash

The end-to-end path from a signed contract to revenue that is billed, recognised and reconciled.

Contract-to-cash intelligence

Using AI to turn signed contracts into trusted, structured commercial data and keep it reconciled across every system that bills or reports on it.

Trusted record

One customer-level record of the current active commercial terms, source-linked back to the signed clauses.

Reconciliation

Comparing the trusted record against CRM, ERP and billing systems to surface mismatches.

Source of truth

The signed contract — every other system reconciles to it.

Revenue leakage

Revenue a business is contractually owed but never bills or collects, usually from mismatches between contracts and the systems that bill them.

Commercial terms

The revenue-driving terms in a contract — products, pricing, uplifts, renewal dates and payment terms.

Uplift

A contractual price increase, often annual, that is easy to miss at renewal and a common source of leakage.

Renewal

The point at which a contract term ends and is extended — where uplifts, churn and re-pricing all surface.

RevOps

Revenue Operations — the function aligning sales, marketing and customer success around shared revenue data and process.

Contract data extraction

Pulling structured data — terms, dates, values — out of a contract document.

Order form

The commercial document specifying what a customer is buying, at what price and on what terms.

ARR

Annual Recurring Revenue — the annualised value of a company’s recurring contracts.