Contract-to-cash glossary
Key terms, defined
The terms that come up most when turning signed contracts into trusted commercial data.
Contract-to-cash
The end-to-end path from a signed contract to revenue that is billed, recognised and reconciled.
Contract-to-cash intelligence
Using AI to turn signed contracts into trusted, structured commercial data and keep it reconciled across every system that bills or reports on it.
Trusted record
One customer-level record of the current active commercial terms, source-linked back to the signed clauses.
Reconciliation
Comparing the trusted record against CRM, ERP and billing systems to surface mismatches.
Source of truth
The signed contract — every other system reconciles to it.
Revenue leakage
Revenue a business is contractually owed but never bills or collects, usually from mismatches between contracts and the systems that bill them.
Commercial terms
The revenue-driving terms in a contract — products, pricing, uplifts, renewal dates and payment terms.
Uplift
A contractual price increase, often annual, that is easy to miss at renewal and a common source of leakage.
Renewal
The point at which a contract term ends and is extended — where uplifts, churn and re-pricing all surface.
RevOps
Revenue Operations — the function aligning sales, marketing and customer success around shared revenue data and process.
Contract data extraction
Pulling structured data — terms, dates, values — out of a contract document.
Order form
The commercial document specifying what a customer is buying, at what price and on what terms.
ARR
Annual Recurring Revenue — the annualised value of a company’s recurring contracts.